Maintenance & Support

Keeping Your Site Performing at Its Best

 A successful launch is only the beginning of a website’s life. To remain secure, up to date, and fully functional, your site needs regular attention. Our maintenance services are designed to handle that work for you so your team can focus on the bigger picture.

We manage updates for your CMS, plugins, and integrations, verifying each change with visual regression testing to ensure nothing breaks or changes unexpectedly. Our monitoring systems keep watch around the clock, and our support team is available for quick resolutions when needed.

Maintenance Highlights

Ongoing Updates

Core, plugin, and module updates to protect security and performance

Visual Regression Checks

Confirming updates do not disrupt design or function

Proactive Monitoring

Automated alerts for potential issues before they escalate

Unlimited Training Access

Keep your team confident with refreshers and onboarding support

Responsive Support Team

Quick help during business hours, emergency response for critical issues at any time

By prioritizing support requests based on urgency, we make sure you get the help you need when it matters most. With Planeteria maintenance plans, your website remains a dependable tool that continues to serve your audience long after launch.

“Easy-going conversation was exchanged with email support. Thank you for all the support! *digital handshake*”

Support Client

“You guys took care of this really fast. Thank you.”

Support Client

“Thank you to Planeteria Media for quick and helpful responses over the holiday weekend!”

Support Client

“Quick and complete….perfect!”

Support Client

“I received a fast response from Planeteria Media; corrected the issue and provided directions for future reference. Great support.”

Support Client

“Planeteria Media is fantastic, always quick to respond and incredibly thorough in both his communication and work. I am very grateful for their support and attention to detail!”

Support Client

“Planeteria Media continues to provide great service in a timely and professional manner! Thank you!!!!”

Support Client

“Planeteria Media was fast and prompt, completing the request fully and accurately! Appreciate it, as always!!”

Support Client