July 22, 2022

Santa Rosa, CA, Release: July 22, 2022. For Immediate release

BACKGROUND
The Kern County Employee Retirement Association is KCERA, a multi-employer defined benefit pension plan in Kern County, California, governed by the County Employees’ Retirement Law of 1937. Overseen by The Board of Retirement and administered by the Chief Executive Officer, KCERA is more than a pension company for the employees of Kern County: it’s the bridge between a community and the organization which underwrites its future.

THE PROJECT
Requiring a transparent and easily accessed management system for retirement assets, KCERA functionally handles more than twenty-thousand policies. The scope encompassed not only a dynamic content management system but a simple, easy-to-understand site as well. One part sales site, one part archive, and one part customer service center, KCERA.com needed to be diverse in content, dynamic in its potential for growth, and most importantly, easy for its retired users to engage with.

THE SOLUTION
Design and implement a complex document library, WordPress CMS, extensive content mapping, custom design, software development, post-launch tailoring, hands-on training, server hosting, managed maintenance, multi-device flexibility, beta-testing changes, and post-launch user-generated feedback edits.

FUNCTIONALITY
Engaging and straightforward pages filled with helpful content, all ADA-compliant, readily managed benefit lists, organizational budgets, financial reports, data archives, site admin functionality, and an inclusive accessibility menu.