ABOUT San Bernardino County Transportation Authority

San Bernardino Transportation Authority

Serving more than 2.1 million residents of San Bernardino County, the SBCTA is responsible for cooperative regional planning and furthering an efficient multi-modal transportation system county-wide. Their mission is to enhance the quality of life for all residents in San Bernardino County.

San Bernardino Transportation Authority

OBJECTIVE

This project started with an ADA compliance audit to confirm the need for a brand new website. Fixing the ADA issues on the old site would be time consuming and expensive because of the old technology the site was developed with. SBCTA elected to start a website from scratch with a new site map, content organization, visual design and CMS technology to allow for control of content by non-technical staff utilizing an already established SBCTA branding and style guide.

SBCTA needed Planeteria to design and implement a new website to enhance the user experience, simplify content management, and provide better information and customer service to San Bernardino County. The emphasis is on incorporating extensive content management tools and database-driven architecture while providing a user-friendly and intuitive site structure as well as an interface that is attractive, accessible to people with disabilities (especially those with visual impairments), and offers users a choice of either English or other languages. Making the website mobile friendly is also desired so that users are looking at the same content in both web and mobile formats. Project questionnaire, audience needs assessment, site map, wireframes, web style guide (colors/typography), mood-boarding, mock-ups, WordPress CMS, mobile responsive, hosting, and managed maintenance.. ADA Audit, Site map, wireframes, web style guide (colors/typography), mood-boarding, mock-ups, WordPress CMS, mobile responsive, hosting, and managed maintenance.